Not getting any interview calls?

Study shows that recruiters take just 6 seconds to make the initial 'Yes/No' decision based on your resume.

Receptionist Sample Resume

Receptionist typically deliver amicable, efficient customer service and create a welcoming atmosphere for guests, with the key aim of retaining regular customers and attracting new customers.

Key responsibillities include:

  • Deliver flawless customer service
  • Assist in keeping the hotel reception area clean and tidy
  • Deal with all enquiries in a courteous manner, in person, on the telephone or via e-mail
  • Administer all reservations, cancellations and no-shows, in accordance with hotel/company policy
  • Be acquainted with current/seasonal promotions and hotel tariffs, to provide accurate information to guests

Receptionist Resume Tips

  • Provide specific details of your duties and accomplishments in your tenure as a Receptionist.
  • Provide details about relevant education, internships and certifications.
  • Focus on quantified career achievements and bring out what your contribution was in each of these situations.
  • List out relevant skills and qualities that set you apart from other applicants.

Receptionist Salary

As per U.S. Bureau of Labor Statistics, the median annual wage for receptionists was $25,990 in 2012.

4 years of experience in hospitality and corporate reception, utilizing polished front desk skills and top-notch customer support to provide exceptional customer care and administrative services.

Experience

Perusia Hotels and Resorts

Front Desk Agent

September 2012 to Present
  • Welcome guests and process their check-ins
  • Take care of prior reservations and manage last minute bookings and cancellations.
  • Answer, record, and route phone calls to appropriate chain of authority
  • Coordinate work schedule for housekeeping and parking staff in order to maintain order 
  • Run daily reports on computer system using PowerPlus Database Management System

Excel Corp Ltd

Receptionist

June 2010 to August 2012
  • Managed and routed incoming calls and emails appropriately
  • Welcomed office visitors and coordinated the hospitality fulfillments for the same
  • Handled the inventory tallying and supplies management
  • Completed and processed purchase orders and routed them to the delivery unit
  • Assisted HR with hiring and new staff on-boarding procedures and kept track of the related paperwork
  • Handled the staffing and planned and implemented an efficient shift schedule for the junior staff to ensure round-on-the-clock coverage and quality maintenance.

Education

Puertan High City College

Bachelor of Arts in Public Relations (GPA: 3.12)

July 2007 to June 2010

Majors: Hotel Front Office Management
Distance Learning Credits: Complaints addressing and client satisfaction; Efficient data handling

Affiliations

  • Board Panelist of the National School of Business Arts for the annual selection of receptionist training aspirants (2013-Present)
  • Active Member of the International Association of Administrative Professionals (2010-2012)
  • Active Member of the Tri Star Hotel Chain Care Committee comprising Hyatt, Trident and Pacific High (2012-Present)

Additional Skills

Computer Skills

 Word, Excel, PowerPoint, Access, Visio, Outlook, Windows Vista/XP, ProData Reader Software

Office Skills

Reception (Reception and Front Desk), Customer Care, Maintaining Database & Records, Executive Support, Reports & Spreadsheets, Complaint Addressal, Typing Speed (82 WPM)

Tags: Receptionist Sample Resume Format, Receptionist Sample Resume, Receptionist Resume Example
Study shows that recruiters take just 6 seconds to make the initial 'Yes/No' decision based on your resume.

A well made resume that prioritizes the right information helps you get past the initial screening. During the interview, it presents you as an organized and thoughtful individual with an eye for detail.

It multiplies your chances of landing your dream job.