Virtual Assistant Admin Social Media & Brand Support for Luxury Jewelry Retail
Assist World

We are seeking a highly organized, detail-oriented, and professional Virtual Assistant to support daily operations, client communication, and executive scheduling. This role is ideal for someone who thrives in a fast-paced luxury environment and understands the importance of discretion, organization, and refined communication.

Role Overview The Virtual Assistant will provide administrative and client-facing support to the Head Designer and leadership team, ensuring seamless communication, appointment coordination, and timely follow-ups.

Key Responsibilities

Client Communication ● Monitor and respond to all incoming emails in a timely and professional manner ● Draft and send client quotes for custom designs and special orders ● Follow up with customers regarding custom pieces, approvals, and timelines ● Provide updates to clients on jewelry repairs and order status ● Maintain a polished, luxury brand tone in all correspondence

Calendar & Appointment Coordination ● Manage and coordinate the Head Designer’s calendar ● Schedule custom consultations (in-store and virtual) ● Confirm appointments and send reminders to clients ● Ensure all consultation notes and files are properly organized

Quoting & Administrative Support ● Assist in preparing and organizing custom design quotes ● Track outstanding quotes and follow up appropriately ● Maintain client records and documentation ● Support workflow organization between sales and production

Social Media & Brand Support ● Assist with social media scheduling and posting ● Help draft captions and content ideas ● Respond to direct messages and inquiries professionally ● Support basic content organization and campaign planning

Ideal Candidate

• Exceptional written communication skills

• Highly organized with strong attention to detail

• Comfortable managing executive calendars

• Experience in luxury retail, jewelry, or hospitality preferred

• Professional, discreet, and trustworthy

• Tech-savvy (Google Workspace, Shopify, social media platforms)

• Able to work independently and meet deadlines

What We Offer

• Flexible remote work environment

• Opportunity to work within a growing luxury brand

• Creative involvement in custom design processes

$500 - $700 a monthPart-time: 20 hours per week to startPotential to increase to full-time over timeTime Zone: Atlantic Standard Time (AST), Mon–Fri, 10 AM–5 PM

Why Join Assist World?

100% REMOTE $50 birthday bonus $200 testimonial bonus $500 entry monthly raffle NO TRACKER. NO PROBLEM