Published 9 days ago

non tech customer support

ModSquad has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Customer Support!

Do you have a Customer Support background? Do you enjoy work-from-home and flexible schedules? Apply to this opportunity today and join our network!!

We are seeking experienced Customer Support agents to assist customers via live chats, tickets, and inbound / outbound phone calls. As a member of this team, you will help answer general questions regarding customers’ accounts such as account creation, password resets, and how to log in. Additionally, you will help them with details regarding their loans as well as help them make payments towards their loans.

Project Hours: Monday - Sunday 6 AM - 6 PM PST

Hourly Rate: To be discussed in the interview phase

Commitment: 20 hours per week, one weekend day. 90 days (as needed)

PRO TIP: Take your time and make sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview!

Please note: A Chromebook is not sufficient for ModSquad projects.

Who is ModSquad? ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.  

***Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process

INDUSA #workfromhome #freelance  #remote  #modsquad   #wearethemods  #customersupport  #emailsupport

Salary and compensation

No salary data published by company so we estimated salary based on previous jobs related to Customer Support, Non Tech jobs that are similar:

$40,000 — $67,500/year

Location

Remote - USA