Published 3 months ago

customer support engineer

Cmd is dedicated to providing an equal opportunity for all job seekers. All employment is decided on the basis of qualifications, merit and business need. We encourage you to apply, even if you don’t meet 100% the requirements listed. We strongly encourage members of underrepresented groups and diverse backgrounds to apply.

About us Cmd brings together talented problem solvers, thinkers, and tinkerers to achieve our mission to change the current landscape of cybersecurity. We’re looking for people who are excited to give companies a new way to secure their data, and have some fun along the way.

Join us at a time where you can take full advantage of the opportunities of high-growth and scale. You’ll expand on your current skills, find multiple opportunities that fuel your development, and see your impact in building a company that will change the face of an industry.

About the role

As a Linux Systems Engineer you’ll spend your day solving challenging technical problems for Cmd’s customers. From crashes, to configuration issues, to root cause analysis, we provide expert level support and satisfaction to our customers.

As part of our Customer Success team, you’ll be a trusted partner to our customers in achieving their goals through the use of Cmd’s product. Your engineering problem solving skills will be put to the test as you engage with customers of varying levels of technical expertise. You will serve as a trusted consultant, driving their success by providing technical guidance to secure their Linux infrastructure. This includes designing and providing best practices for deploying the Cmd solution. 

Our ideal teammate likes to find solutions to complex problems, is process oriented, and is truly passionate about all things Linux!

At Cmd we believe that a diverse, and inclusive workplace leads to a happier team and better product. Cmd is an Equal Opportunity Employer. We welcome people from all backgrounds, cultures, ethnicities and experiences and we do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, gender identity or expression, disability, veteran status or any other legally protected status.

Location

North America