Published 5 months ago

sales exec customer support

How you will help You will support the engineering team and implement automation to fortify and expand our current technical processes. You will develop a strong technical understanding of the components of our system and work with internal resources to solve any challenges that may arise.

What you will do • Design and develop software across our full product stack (React on the frontend, powered by a robust backend microservice architecture) • Contribute to our product direction by translating customer requirements into functional, scalable code, consulting with product and design resources to guide our engineering choices and workflow • Devise and implement improvements to our automated testing and deployment processes • Manage the operation and automation of production environments • Triage technical support requests as needed

Desired skills and experience • 2+ years of experience making full stack contributions to production web applications   • Strong development-tools fundamentals (git/GitHub, npm/yarn dependency management, etc.) • Proficient, working knowledge of AWS (bonus: Lambda/Serverless) • DevOps experience with complex, microservice-driven production systems • Comfortable with ES6 JavaScript / TypeScript

About you You … • Are motivated to automate processes efficiently and effectively • Understand best technical practices • Take initiative and always look for ways to grow your skillset

About HealthVerity Pharmaceutical manufacturers, payers and government organizations have partnered with HealthVerity to solve some of their most complicated use cases through transformative technologies and real-world data infrastructure. The HealthVerity IPGE platform, based on the foundational elements of Identity, Privacy, Governance and Exchange, enables the discovery of RWD across the broadest healthcare data ecosystem, the building of more complete and accurate patient journeys and the ability to power best-in-class analytics and applications with flexibility and ease. Together with our partners, HealthVerity has built the modern way to data for the health insights economy. To learn more about the HealthVerity IPGE platform, visit www.healthverity.com.

Our company challenges • Empowering clients with highly rewarding data discovery and licensing tools • Ingesting and managing billions of healthcare records from a wide variety of partners • Standardizing on common data models across data types • Orchestrating an industry-leading HIPAA privacy layer • Innovating our proprietary de-identification and data science algorithms • Building a culture that supports rapid iteration and new possibilities

We have big plans The infrastructure and culture we are building will provide an environment that cultivates innovation. We want to move fast knowing we can fix anything we break along the way. If a new need arises, we want to turn around a solution quickly. We want to solve our challenges in ways that create even more possibilities. We’ve created a platform that will scale to support an ever-growing array of data providers and innovative products and services. You must be able to think big while still delivering on near-term requirements.

HealthVerity is an equal opportunity employer devoted to inclusion in the workplace. We believe incorporating different ideas, perspectives and backgrounds make us stronger and encourages an environment where ageism, racism, sexism, ableism, homophobia, transphobia or any other form of discrimination are not tolerated. At HealthVerity, we’re working towards an innovative and connected future for healthcare data and believe the future is better together. We can only do that if everyone has a seat at the table. Read our Equity Inclusion and Diversity Statement.

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [email protected]

HealthVerity offers in-office and remote options, so you can work from anywhere within the US! #LI-Remote

Salary and compensation

No salary data published by company so we estimated salary based on previous jobs related to Sales, Customer Support and Executive jobs that are similar:

$50,000 — $70,000/year

Location

Remote