Middle Information Developer TSCM 43250
Eleks

ELEKS Information Development Office is looking for a Middle Information Developer in Poland.

ABOUT PROJECT Our client is a multinational British-American firm that operates in the professional services and management consulting sector, delivering various products aimed at risk mitigation. The project at hand is focused on a revamp of the digital tools that the client provides to their customers to help them develop their business portfolios and develop risk mitigation strategies.

REQUIREMENTS

• Experience creating documentation following the Microsoft Style Guide 

• Good experience working with documents: creating instructions from scratch, editing, formatting, restructuring 

• Advanced in MS Word and MadCap Flare

• English - Advanced+ level 

• Excellent communication and negotiation skills 

• Good analytical skills 

• Good understanding of DDLC 

• Degree in Translations, Philology, or Applied Linguistics would be a plus

RESPONSIBILITIES

• Understand the product requirements and identify the requirements for the publications to be developed with minor supervision of senior staff

• Identify client’s writing style and write technical documentation that conforms to publication standards (Microsoft, Apple, Chicago) with minor supervision of senior staff

• Estimate documentation development efforts and agree task deadlines with Project Manager or Head of IDO

• Communicate the status of documentation tasks in progress to ensure timely delivery

• Interview subject matter experts to obtain ongoing details on the projects

• Create documentation templates for various document outputs

• Write and edit interface and procedural documentation including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems

• Create various types of video documentation under supervision of senior staff

• Implement and support single-sourcing, structured authoring, and minimalism

• Create documentation interactivity elements (index, hyperlinks, related topics, etc.)

• With minor supervision of senior staff, create context-sensitive help systems and cooperate with the development team to embed them into the product

• With minor supervision of senior staff, create efficient, to-the-point, and clear product microcopy on the project (UX Writing)

• Conduct peer reviews to aid in proofing documentation prior to distribution; ensure that documentation is consistent and meets style guide and branding requirements

• Follow all stages of documentation development and provide high-quality results

• Translate technical texts that require minor review and editing from senior staff

• Perform basic troubleshooting of document outputs and formatting using HTML, XML, and CSS

• Take active (or passive) part in competence development events of IDO

• Take part in coaching and mentoring of the junior staff

WHAT YOU WILL GET WITH ELEKS

• Close cooperation with a customer

• Challenging tasks

• Competence development

• Team of professionals

• Dynamic environment with a low level of bureaucracy

Location

Poland