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Published 13 days ago
Headquarters: Boston, Massachusetts, United States
Workable makes software to help companies find and hire great people. We get recruiting and its role in building healthy workplaces — which is why we're proud more than 20,000 teams around the world use Workable to do exactly that.
And while we take recruiting seriously, we don't take ourselves too seriously. At Workable, you'll find smart people who have fun, learn and innovate, and help others do the same. We brainstorm, we laugh, and, occasionally, we party (there's a lot to celebrate), but we also appreciate people's need for quiet time and focused work. We respect everyone, we hire the best, and make sure every experience is special.
We're growing fast, in both headcount and revenue, and we're looking for a Manager, Account Management. The Account Management team is responsible for looking after and growing our existing customer base.
This is an opportunity to join a world class software company and a great team that passionately believes in what it does.
We are looking for a Manager, Account Management for our office in Boston. The Manager, Account Management is responsible for the leadership and management of a regional team of Account Managers (AMs). The Manager of AM will oversee a team of AMs responsible for customer onboarding, proactive customer engagements and customer relationship development. You will have experience managing and growing a strong team who pride themselves on delivering an outstanding customer experience and sharing best practice insights about the recruiting industry, in order to ensure hitting satisfaction, retention and upgrade targets.
If you have experience managing and growing high performing teams, with a dedication to always providing an outstanding customer experience, we'd like to meet you. Ideally, candidates for this role will know how to drive and manage ambitious individual and team-wide sales and retention quotas.
As our Manager, Account Management, you'll be responsible for:
What you should have:
What you should be:
On top of an exciting, vibrant and intellectually challenging remote friendly environment, we offer:
Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.