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The Role
⢠Analyze and respond to user inquiries for IT-related issues.
⢠Assist with improving project efficiency and effectiveness within an IT support context.
⢠Perform professional technology support tasks including account access requests and application support.
⢠Troubleshoot account issues and escalate priority problems.
⢠Consolidate daily requests and manage information from various sources.
⢠Engage with clients to understand IT requirements and translate them into project plans.
What You'll Need
⢠1+ years of experience supporting a defense organization in a professional capacity.
⢠Experience using Microsoft Power Platform tools.
⢠Experience using Microsoft Office Suite tools, including Teams for collaboration.
⢠Ability to learn new technologies and concepts quickly.
⢠Ability to work cooperatively as a team member.
⢠Ability to perform shift work.
⢠Secret clearance required.
⢠Bachelor's degree.
What's On Offer
⢠Competitive annual salary ($48,100 - $98,000) plus potential benefits and professional development opportunities.
⢠Opportunity to work on complex problems and contribute to innovative solutions.
⢠Engage directly with clients to ensure project success and meet quality standards.
⢠Support for total well-being, including health, financial, and retirement benefits.
Apply via Haystack today!