Published 9 days ago

exec customer support

Astronomer is the commercial developer of Apache Airflow, a community-driven open-source tool that’s leading the market in data orchestration. We’re a globally-distributed and rapidly growing venture-backed team of learners, innovators and collaborators. Our mission is to build an Enterprise-grade product that makes it easy for data teams at Fortune 500’s and startups alike to adopt Apache Airflow. As a member of our team, you will be at the forefront of the industry as we strive to make Apache Airflow the de-facto standard in data orchestration.

Astronomer is looking for a Customer Success Manager to own a portfolio of customer accounts and drive greater business value for them by bringing Astronomer’s best ideas, innovations, and capabilities to those customers. Key to this role is being able to articulate value and both inspire and align Astronomer’s data orchestration capabilities with the customer’s strategic business goals. An Astronomer CSM responsibilities include engaging customers post-sale, building customer satisfaction and retention, and helping customers as they maximize value from their Astronomer investment. In this role you will have a significant opportunity to craft the customer journey, identify opportunities and be the voice of your customers.

At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  Astronomer is a remote-first company.

Salary and compensation

No salary data published by company so we estimated salary based on previous jobs related to Customer Support, Executive jobs that are similar:

$55,000 — $85,000/year

Location

Cincinnati, OH SF Bay Area, CA New York City, NY