Business Analyst
Rotaract Club of Singapore Management University (SMU)

We are seeking a detail-oriented Business Analyst to evaluate business processes, identify improvement opportunities, and support data-driven decision-making. You will work closely with stakeholders to gather requirements and translate them into actionable insights.

• Analyze business needs and translate them into clear requirements
• Conduct research, process mapping, and workflow documentation
• Identify system or process gaps and propose improvement solutions
• Collaborate with cross-functional teams to support project implementation
• Prepare reports, dashboards, and presentations for management
• Evaluate project outcomes and ensure alignment with business goals
• Support data analysis and decision-making using various tools

• Bachelorâs degree in Business, Economics, IT, or related field
• 2â4 years of experience as a Business Analyst or similar role
• Strong analytical and problem-solving skills
• Experience with requirement gathering and documentation
• Familiarity with data analysis tools (Excel, SQL, Power BI, Tableau)
• Excellent communication and stakeholder management skills
• Ability to work in a fast-paced environment and handle multiple priorities

• Knowledge of Agile or Scrum methodologies
• Experience with process improvement frameworks (Lean, Six Sigma)
• Understanding of software development lifecycle (SDLC)
• Strong presentation and reporting skills