Published 4 months ago


Headquarters: New York, United States
URL: http://www.fio-con.com

We are looking to hire a customer service representative / office assistant. The ideal candidate is somebody who is a quick learner, energetic, has a clean, warm, friendly personality, and enjoys dealing with people!

Requirements

The Receptionist is expected to: Protect the legal, financial and moral

well being of the dealership; Ensure all calls and customers are greeted

in a timely and welcoming fashion to initiate positive visits;

Accurately file receipts and permits to maintain an accurate record

keeping process to ensure quick data retrieval; Be a teacher to support

the efforts of other employees to be successful; Seek ways to improve

business operations efficiencies and customer service


Primary Duties: Ensure maximum productivity, customer service and cost control


Achieve customer service satisfaction standards while facilitating incoming calls and traffic


Effectively greets, communicates and guides customers to appropriate departments for assistance




Reports to work on time and maintains a reliable work schedule which

fosters a dependable environment for customers and team members


Effectively communicate with and perform all job duties requested by management


Operate with integrity


Demand the highest ethical standards from self and others Set an example

of good attitude and professionalism, including a neat, orderly and

safe work environment


Communicate and help resolve customer complaints and adjustments


Regularly required to sit, stand, talk, hear, use hands and fingers and move about facilities




Required to operate equipment in a safe manner at all times


Perform other duties as required


To perform the job successfully, an individual should demonstrate the

following competencies to perform the essential functions of this

position




Customer Service--the individual understands his/her role in providing

excellent customer service through the defined processes which promote

efficiencies, fairness and cost effectiveness


Quality--the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality


Dependability--the individual is consistently at work and on time,

follows instructions, responds to management direction and solicits

feedback to improve performance

Benefits

based on experience.

To apply: https://weworkremotely.com/remote-jobs/fiorilli-construction-inc-receptionist