Growth UX Designer
Macademia

Do you want to contribute to helping parents raise exceptional children?

We know that this may seem a daunting mission, but it is one that we wholeheartedly apply ourselves to every day here at Macademia. We oversee 2 global brands, Azoomee and Da Vinci Kids, deployed in 100+ countries around the world. It is the mission of these brands to have a tangible positive impact on the parents and children that enjoy our content.

You’re not intimidated by this mission or scope. In fact, you are seeking to be a part of something like it.

You’re currently working within a tech company or startup that has a direct to consumer product and approach, but you want to work on a product that has an impact via a mission and cause that is more meaningful than the one you currently work on.

Maybe you are not quite as aligned with the mission of your current company in the way that you want to be, or maybe you are just a little restless and looking for your next opportunity, and want that next opportunity to have a positive impact on the world.

We do know that you want a new challenge. We know that you are more interested in being the one to create processes or systems rather than simply following them. You’ve gained enough experience to have an opinion on how to approach things such as user research and data-driven recommendations, and you are looking for a chance to be able to influence the success of a business by being one of the founding members of your team.

​​If this is you, hello!

We are looking for you, and you are looking for us! Read on and be sure to apply.

What will you be doing?

When we are at the pub, coffee shop, or water cooler 12-18 months after you have started, and we are talking about all of the exciting things you have achieved since starting, we will be talking about you having:

• Become one of the go-to voices of the customer within the business.

• Managed & delivered the full cycle of at least 2-3 impactful; user research initiatives.

• Streamlined and enhanced our user studies through effective collaboration with other departments.

• Improved onboarding conversion, achieving the targetted % conversion target,

• Improved trial success, achieving the targetted % trial to subscription rate

Day to day, this will look like conducting existing and potential customer interviews, leading our onboarding experimentation, conducting user engagement surveys, contributing to the maintenance of our UX personas, and conducting some usability testing.

What we offer:

• Base salary bracket disclosed at interview

• 25 days annual leave, plus bank holidays.

• Half-day Fridays on the last Friday of every month.

• Access to free personal coaching aimed at aiding in both your personal and professional growth.

• Work from anywhere you want most of the time. We typically like to be together in the office for 1-2 days a week when the times allow for it.

• Access to a dedicated office for those days where you want to be with the team/ work from a dedicated workspace.

• Flexible working hours. We trust you to manage your schedule, and so, working around personal commitments is very much welcome.

• Access to remote mental health and therapy sessions.

• Access to a Reforge membership

An important note:

We are an equal opportunities employer and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We also welcome and encourage applications from traditionally underrepresented categories, and provide feedback to any candidate we interview, even if that feedback is speaking to another candidate being more suitable for the role.

What about you, what do you need to bring/have?

• You have a solid understanding of design systems and processes. You’ve played a part in supporting the growth and maintenance of a design system previously and can talk to us about how.

• You can evidence that you know how to collaborate with Engineers to bring wireframes, mock-ups and prototypes to live production and that you know how to iterate throughout a product’s lifecycle.

• You can tell us about previous projects that you have been a part of designing for conversion, transactions and subscription-based products.

• You have demonstrable knowledge of design tools such as Figma, Sketch, Miro and the Adobe Suite.

• You can give examples of planning, conducting, and analysing generative and evaluative user research. You can also speak to how you have collaborated with other team members whilst developing frameworks and processes that have built better product teams, and products, and made life easier for the teams in the process.

• You are customer-obsessed. You can tell us exactly how you act as the voice of the customer. You know how to gain a deep understanding of our customers using various qualitative and quantitative techniques and methodologies such as user testing, interviews, understanding data, insights, and analysis, and can talk confidently about how you would deliver this.

Location

London