Published 13 days ago


Headquarters: Colorado
URL: https://omniinteractions.com/


Please apply from a laptop or desktop.


Work From Home. Set Your Own Schedule.  Get Paid.
 

๐Ÿ”‘ Joining Omni Interactions as an independent contractor, youโ€™ll gain access to a variety of exclusive contracts. 


๐Ÿ  If you partner with us, youโ€™ll work from home, providing customer service to Omniโ€™s clients. 


๐Ÿ“ž You can provide customer service over the phone, over chat, by working tickets, or by making outbound phone calls. 


๐Ÿค‘You earn money by supporting Omniโ€™s clients.  

๐Ÿก Work from home
๐Ÿš— No hassles of commuting
๐Ÿ“† Schedule your own hours
๐Ÿ™Œ Work when it's convenient for you
๐Ÿญ Gain experience in different industries
๐Ÿ’ต High pay rates
 

About our application process

This is the start of your journey to contracting with Omni. Once you have joined our community of remote customer care contractors, you will have exclusive access to view all open contracts.
 
Begin your journey by clicking the "Apply Now" button and completing your profile. As part of the application process, you'll need to take an online assessment which will only take 15 minutes to complete. If you meet the requirements, you'll receive an invitation within 24 hours to log in to our online portal where you can view and apply to contracts that match your interests. Don't forget to check out our technology requirements before applying.
 

Overview

Omni supports many clients. Independent contractors who are among the qualified candidates will provide customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.
You will interact with customers primarily through inbound phone calls and possibly chat/email, helping them with all their needs.
 
Schedule:
๐Ÿค™ Flexible work schedule options available
โฐ Majority of work hours are during weekdays and daytime
๐Ÿ—“๏ธ Opportunity to create a work schedule that works best for you
 
Earnings & Revenue:
๐Ÿ’ต Contract earnings vary by client, with competitive rates typically ranging from $14 to $20 per hour
๐Ÿ“ž Pay is determined by your phone call status when assisting customers
๐Ÿค‘ Additional incentives available based on client and performance metrics. 
 
Required Skills for Successful Contractors:
๐Ÿ’ฌ Exceptional written and verbal communication skills
โœ… Proven track record in customer service and delivering outstanding customer care
๐Ÿง Keen attention to detail with strong problem-solving skills
๐Ÿค— Friendly, empathetic tone, and professional demeanor
๐Ÿ™Œ Self-motivated, proactive, and resourceful mindset
๐Ÿ‘ฉโ€๐Ÿ’ป Proficient in using technology, including computer applications and software.
 

Important Information  

Technology & Equipment Requirements:
๐Ÿšช Quiet and secure work environment during working hours
๐Ÿ’ป Personal computer with a minimum of 8GB RAM (tablets and Chromebooks are not permitted)
๐ŸŽง Wired USB headset with microphone for clear communication
๐Ÿ’จ High-speed wired internet with a minimum of 10 Mbps download speed for seamless connectivity
๐ŸชŸOperating system of Windows 10 or Windows 11 (some clients may accept AppleOS)
๐Ÿ‘พ Valid and up-to-date antivirus software installed
๐ŸคณSmart phone, Android tablet or iPad is required for program work, along with an authentication app.
๐Ÿ’ป Windows 10 or Windows 11 operating system must be used (some clients will accept an AppleOS)
 
Work Environment Requirements:
๐Ÿคซ Quiet, uninterrupted space
โŒจ๏ธ Organized desk area
 
 
We are currently unable to work with contractors residing in Alaska, California, Connecticut, Delaware, Illinois, Michigan, Massachusetts, Maryland, New Jersey, New York, Oregon, Rhode Island, Vermont, Washington, or Washington DC. Contractors must also successfully pass a criminal background check.
 
We are able to work with contractors residing in Alabama, Arizona, Arkansas, Colorado, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, South Carolina, Texas, Tennessee, Utah, Virginia, West Virginia, Wisconsin, Wyoming.
 
Contractual Relationship: The relationship between you and Omni Interactions is a contractual relationship. You will remain an independent contractor for the duration of your program assignment. Omni Interactions will not be responsible for withholding taxes on your earnings while contracted with Omni Interactions. When you receive your contract, you will be asked to agree to have no claim against Omni Interactions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, workerโ€™s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.

To apply: https://weworkremotely.com/remote-jobs/omni-interactions-work-from-home-customer-service-rep-1