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Published 19 days ago
Headquarters: San Jose, California, United States
Alohi SA brings together a team of highly competent engineers that focus on merging state-of-the-art technologies with compelling user experience in order to simplify and enhance life for companies and people around the world. The company provides SIGN.PLUS (a legally binding electronic signature) and FAX.PLUS (online faxing) services to over 2,000,000 customers worldwide.
Alohi SA is headquartered in Geneva, Switzerland, and is supported by the state of Geneva through Fongit "Fondation Genevoise pour l'Innovation Technologique"
For this remote position, we are searching for a Technical Customer Success Specialist who is a dynamic, passionate, self-starter to join us.
Your job is to support our new customers with an exceptional customer onboarding program and help currently existing customers receive an exceptional experience with our services. Your responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who's able to provide exceptional care to all customers and earn their trust.