Michael Rodriguez

Licensed Retail Pharmacist

Phone:	(555) 847-2963
Address:	2847 Maple Street, Phoenix, AZ 85016
Website:	https://linkedin.com/in/michaelrod
Email:	mrodriguez@email.com

Licensed Pharmacist (RPh) with 6+ years in high-volume retail settings, processing 280+ prescriptions daily while maintaining 99.7% accuracy rate
Experienced in Medicare Part D consultation, immunization administration (650+ vaccines delivered annually), and managing pharmacy technician teams of 5-7 members
Proven track record of increasing flu shot administration by 35% through proactive outreach programs and improving customer satisfaction scores from 3.4 to 4.7
Bilingual patient counseling capabilities (Spanish/English) serving diverse community populations with complex medication regimens

Professional Experience

CVS Health

Staff Pharmacist

June 2019 - Present

Verified and dispensed average of 280 prescriptions daily while maintaining 99.7% accuracy rate in high-volume location generating $4.2M annual revenue
Resolved insurance rejections for 45+ patients weekly, securing coverage for critical medications and saving patients average of $185/month
Administered 650+ immunizations annually including COVID-19, flu, and routine vaccines, exceeding district goals by 28%
Conducted 120+ MTM consultations quarterly, identifying 85+ drug interactions and therapy duplications, resulting in 15% improvement in patient adherence rates
Supervised and trained 6 pharmacy technicians, reducing prescription processing errors by 40% through enhanced workflow protocols
Implemented perpetual inventory system that reduced stock-outs by 42% and improved cash flow by $28,000 annually
Managed controlled substance inventory with zero discrepancies during DEA inspections over 4-year period

Walgreens

Pharmacy Intern

September 2017 - May 2019

Assisted in processing 200+ prescriptions daily under direct pharmacist supervision while completing PharmD program
Provided patient counseling on medication adherence, side effects, and drug interactions for 30+ patients daily
Supported flu clinic operations administering 150+ vaccines during peak season under pharmacist oversight
Maintained pharmacy inventory and assisted with insurance prior authorization processing
Achieved 98% accuracy rate on prescription verification tasks during final year of internship

Rite Aid

Pharmacy Technician

June 2015 - August 2017

Processed insurance claims and handled prior authorization requests with 92% first-pass approval rate
Assisted pharmacists with prescription filling, inventory management, and customer service in busy retail environment
Maintained controlled substance logs and assisted with DEA compliance documentation
Provided exceptional customer service resulting in 4.6/5.0 customer satisfaction scores

Education

University of Arizona College of Pharmacy

Doctor of Pharmacy (PharmD)

May 2019

GPA: 3.8/4.0 | Dean's List: Fall 2017, Spring 2018, Fall 2018
Relevant Coursework: Pharmacotherapy, Clinical Pharmacy Practice, Pharmacy Law, Business Management

Arizona State University

Bachelor of Science in Biology

May 2015

GPA: 3.6/4.0 | Pre-Pharmacy Track

Licenses and Certifications

Active Pharmacist License - Arizona State Board of Pharmacy (RPH #12847)

Arizona State Board of Pharmacy

Expires: December 2025

Immunization Certification

American Pharmacists Association (APhA)

2019

Basic Life Support (BLS)

American Heart Association

Expires: March 2025

Medication Therapy Management (MTM) Certified

MTM Certification Board

2020

Diabetes Self-Management Education Certified

Diabetes Education Certification Board

2021

Point-of-Care Testing Certification

Point-of-Care Testing Certification Board

2022

Professional Development

Continuing Education

45+ hours annually

Annual

Arizona requirement: 30 hours

Specialized CE

Advanced Training

Ongoing

Geriatric Pharmacy, Polypharmacy Management, Opioid Crisis Management

Professional Memberships

APhA, Arizona Pharmacy Association

Current

American Pharmacists Association (APhA), Arizona Pharmacy Association

Volunteer Work

Community Health Screenings

2020-Present

Free health screenings at community centers

Additional Information

Schedule Flexibility

Full Availability

Available for evening, weekend, and holiday shifts

Multi-Location Experience

Float Pharmacist

Willing to float between multiple store locations

Operations Management

Staff Shortage Coverage

Experience managing pharmacy operations during staff shortages

High-Stress Performance

Peak Season Management

Proven ability to handle high-stress situations including Black Friday and flu season rushes

Technical Skills

Pharmacy Systems

RxConnect, QS/1, Pioneer RX, Micro Merchant Systems
CVS ExtraCare, Walgreens myWalgreens integration
Pyxis inventory management systems

Clinical Competencies

Immunization Administration (COVID-19, Influenza, Pneumonia, Shingles, Travel vaccines)
Medication Therapy Management (MTM) consultations
Diabetes education and blood glucose monitoring
Non-sterile compounding and ointment preparation
Drug Utilization Review and clinical interventions
Point-of-care testing (A1C, cholesterol, blood pressure)

Insurance and Billing Expertise

Medicare Part D expertise and consultation
Prior Authorization processing and appeals
Medicaid billing and compliance
Express Scripts, Caremark, OptumRx systems
Insurance rejection resolution and patient advocacy

Languages and Communication

Bilingual: English (Native), Spanish (Fluent)
Patient counseling and medication education
De-escalation and conflict resolution
Team leadership and technician training

Awards and Recognition

CVS Health Excellence in Patient Care Award - Q2 2023

CVS Health

Q2 2023

Recognized for achieving 94% medication adherence rate among diabetes patients through personalized counseling program

District Pharmacist of the Quarter - Q4 2022

CVS Health

Q4 2022

Led immunization drive resulting in 850+ vaccines administered, exceeding district goal by 45%

Customer Service Excellence Award

CVS Health

2021, 2022

Maintained customer satisfaction scores above 4.7/5.0 for consecutive years

Rho Chi Pharmacy Honor Society Member

University of Arizona College of Pharmacy

2018

Honor society membership for academic excellence in pharmacy education