About you

We’re hiring a Senior Product Designer to join our core team. You will join the founding team and together with our co-founder and design lead, Jochem, lay the groundwork for TheyDo’s design language and design team foundation.

Designers making tools for other designers - at TheyDo you will play a foundational in shaping a modular Journey Management System that can change the way a million customer-centric professionals collaborate in large organisations.

You will be design hire #1 for TheyDo and you’ll own the mission of maintaining the love from our customers for our friendly interface while we provide them with enterprise-grade firepower.

It is your role to turn validated opportunities in our customer journeys into new product features. Together with the team, from insight to implementation you will work to improve TheyDo’s core experience and bridge between customer needs and engineering, assuring our design goals will be implemented as intended. As a Senior Product Designer, you will be an essential link between how the experience feels, looks and gets shipped.

About TheyDo

We’re a passionate team from 🇳🇱🇵🇱🇺🇦🇸🇪 and more countries coming soon. Founded in 2019, TheyDo has raised $2M+ from top investors to start a movement. We are about to double our team and get our product ready for scale while we are onboarding customers across all continents.

TheyDo is the first B2B SaaS platform that allows organizations to redefine cross-team collaboration around the customer journey. It’s journey management, like product management way. We help teams make sense of their end-to-end experience design management. TheyDo integrates customer insights around the journey and allows teams to align with delivery teams what the right opportunities are to pursue. Our users are design-savvy and we strive to make TheyDo a delightful product they enjoy using in their day-to-day.

We’re on a mission to help organisations scale Journey Management. Today, everyone is in the Experience business; here, we help our customers to make better and faster customer-centric decisions across the entire customer experience. Thanks to TheyDo, everyone agrees, including the customer.

For more information about TheyDo, check out our website.

Your responsibilities

• Help make TheyDo the workflow destination for every customer-oriented team at work.

• Design flows and features, like @mentions, Miro-integration, notifications and workflow management.

• Contribute to and help shape the TheyDo Design System.

• Collaborate and validate design solutions with our top customers to discover how to best translate their needs into features that shape our product.

• Work cross-functionally across the company with Strategy, Product, Engineering, Research and Marketing representing design, with significant contribution to the roadmap, planning and prioritisation.

• Help recruit and interview new Designers and actively improve our inclusive design hiring process.

• Become a mentor to future design roles and design interns, helping them grow their design skills and practices.

What we’re looking for

• Prior experience in a Product Design organisation, involving shipping design-led software to end-users. (Scale-up experience is a bonus)

• An outstanding portfolio, with presentable case studies showcasing a foundation in typography, interaction and visual design - product sense and idea generation.

• Experience working with customer journeys and other research practices like customer interviewing.

• A learning & growing mindset: our team size and the process will evolve many times over the next few years. We strive to improve and integrate what we learn continuously.

• A self-managed attitude. We love people who dig in and explore, according to our company culture and mindset. In general, you like to discover new things on your own but love to take ideas further together with others.

What we offer

• Remote position, for 4-5 days per week, across flexible working hours.

• Collaborate with zealous colleagues having 20+ years of experience working in the field.

• A unique opportunity to shape a product and our growing team.

• Regular off-sites/company outings with the TheyDo team.

• Competitive compensation and equity package.

• As many vacation days as you need, we expect you to take at least 25.

• Professional development reimbursement.

• Mental health and wellness reimbursement.

• Paid parental leave.

• Home office & technology reimbursement.

Our design team

TheyDo is recognised for its ease of use and delightful interface. We aim to radically improve the experience of managing journeys, surfacing opportunities, and aligning teams across businesses through design.

Our design team consisting of one Design Lead, one Senior CX, and one Product Designer you’ll think big to explore uncharted territory. The design team’s focus is to build a solid product foundation for our design-led, people-first organisation. TheyDo is a distributed-first workplace where we look for the best designers that can work anywhere within at least 4 hours overlap with Central European Timezone during - what others call - typical working hours.

Our culture

TheyDo’s culture is ‘Do’ rather than ‘Talk’. Better ask for forgiveness instead of permission, no one will be accused of trying. We try to keep things simple because complexity slows us down.

It’s not about the time spent, but the outcome achieved. It’s up to everyone to map, plan and interact in the best way to get the most out of their day, week, and sprint. Always with an open mindset because we never know when and where the next great idea will surface.

Being remote we nourish and cherish connectivity, so no one feels alone or left out. We don’t have long lines of communication or decisions because hierarchies and silos are part of the past and we love to shape the future. In our virtual office, you can just walk up to your team to have a quick chat, get work done or simply say hello. We motivate everyone to find their own work/life balance. Whether you choose to work asynchronously or synchronously it’s up to you as long it fits you and your team.

TheyDo is an equal employer treating everyone as equals. We value diversity and individuality. We think long term and strive to hire the best match for each role, no matter your background.

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Salary and compensation

$70,000 — $90,000/year

Location

Cet +/-2