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Published over 2 years ago

customer support non tech exec

About Ease: Ease is the #1 rated benefits administration and HR software for businesses with 2–250 employees, powered by insurance brokers. 70,000+ employers trust Ease’s innovative SaaS service model to set up and manage benefits, onboard hires, stay compliant and offer their employees one destination for all their human resources information. Headquartered in San Francisco with offices in New York, Las Vegas, and Omaha, Ease was recently ranked number 57 in Forbes 2020 list of the top 500 startup employers in America. Ease video

Ease is looking for a senior product leader to manage and grow the product team responsible for Ease’s entire portfolio of partner solutions and to own our platform roadmap. The Ease platform sits at the center of a complex supply chain: small employers and their employees, insurance carriers, insurance brokers, payroll vendors, outsourcing companies (such as third-party administrators and general agents), HR tech vendors, CRM and agency management systems (AMS) … the list goes on. Ease truly is a multi-sided platform.

Our mission is to build a multi-sided B2B2C platform that transforms how the industry works through the automation and standardization of managing employee benefits. The challenge is large, but the opportunity is even larger. Recently we completed our series C fundraising, we have traction in the market, and are well ahead of the competition. Now it is time to scale things to the next level of growth. As such we are looking for an inspiring product leader with the right combination of business acumen, entrepreneurial mindset, technical skills, obsession with driving operational efficiency while keeping a focus on user experience (for all external and internal stakeholders). There is an organizational design and team building aspect to this role as we scale the organization in line with revenue growth. The ability to mentor and coach an energetic and talented team of product managers is a key aspect of this role.

Are you able to think in the large but work in the small? Can you help a team see the big picture while maintaining an attention to the level of detail needed to be successful? Do you have the necessary determination and perseverance to keep chipping away at problems, while being receptive and staying alert to potentially game changing solutions? Do you enjoy driving consensus across a broad array of internal and external stakeholders? This could be the opportunity for you!

Ease is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law.

Location

Remote