ModSquad is currently seeking an energetic full-time Project Manager with a strong background in client and contact center operations management. In Client Services (CS), we promise to deliver quality to our clients, partners, and teammates worldwide. The ideal Project Manager will work to ensure our client(s) are happy and our team of Mods (Customer Service Reps) are providing stellar quality service while communicating clearly and professionally, executing tasks promptly, driving operational efficiencies, and managing client expectations. (Preference is for applicants in the US, UK, and Costa Rica.)

About ModSquad: ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad’s expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world.

ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

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Location

• Usa