Customer Success Manager
Bodyport

Bodyport is a virtual cardiac clinic aimed at reducing the burden of heart disease through personalized, evidence-based care. In just one daily step, our novel sensors and algorithms predict changes in health status, enabling early, optimized interventions that significantly improve outcomes. Bodyport is initially targeting heart failure, a chronic condition affecting over 6 million Americans and a leading cause of hospitalizations (1M/year) and healthcare spending ($35B/year). Bodyport is backed by leading investors including Initialized Capital, Playground Global, Boehringer Ingelheim, Y Combinator, and Rock Health.

As Customer Success Manager at Bodyport, you will be responsible for ensuring our customers are successfully onboarded as well as maintain high customer satisfaction. You will be an integral member of a cross functional team, including Sales, Marketing, and Product. You will serve as the internal voice of the customer and advocate for your clients’ needs (services, support, product management, executive alignment).

We Want You To Know You can be a great candidate even if you don’t fit everything we’ve described above. You can also have important skills we haven’t thought of. If that’s you, don’t hesitate to apply and tell us about yourself (especially in your cover letter - this is where you can really state your case).

We are committed to diversity and building an equitable and inclusive environment for people of all backgrounds and experiences, and we’re taking steps to meet that commitment. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people, veterans, and people with disabilities.

Location

San Francisco