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Published about 2 years ago

exec ops customer support

At Appcues, content isn’t just another marketing activity. From day one, our founders believed in creating high-quality, ungated content that adds real value and moves our market forward. That belief has led to the team building some amazing things over the years—from top-of-funnel resources like our award-winning Appcues Blog, ReallyGoodUX and the Product-Led Growth Collective, to learning programs like the Product Adoption Academy and interactive tools like our Product Launch Planner—and we’re just getting started.

We’re looking for a proven Content Marketing Manager who gets excited about big goals and knows how to scale SEO-focused content programs exponentially. We’ve got a great team of writers, a killer SEO agency, and a massive library of high-quality, high-ranking content to work with. In short, the opportunity is huge. If that gets you really [email protected]*#ing excited, you’re our people. Read on and apply to be our next Content Manager.

– Appcues is a SaaS platform used by thousands of companies to improve their products without writing any code. Customers like Amplitude, Lyft, and Privy embed Appcues in their products to improve product adoption and grow their business through beautiful in-app experiences they design. 

Our Benefits

100% remote - We don’t have an office so all of our employees learn and collaborate in the same way using remote work practices. This won’t change post-COVID as we are committed to being 100% remote for the long-term. We work in Slack, Zoom, and a collection of modern collaboration tools. We have inclusive remote events and, after COVID times, will get together twice a year for a fun off-site retreat. Well-being - You’ll have solid health, dental, and vision plans; access to 401k, and a generous maternity and paternity leave. Fair pay - Each role has a defined salary band, bands and salaries are audited on a regular basis to help maintain fairness and market value Home office and tech budget - Besides paying for your work computer (Mac or PC), we offer a one-time $1000 home office stipend and an additional $500 annual budget for extra work-related technology. Coworking space, on us - Home office not cutting it? We’ll reimburse your monthly coworking fees. Equity - We want everyone invested in our success. We grant every employee equity in the company. Transparency and collaboration - We foster team alignment with meetings of all shapes and sizes—a monthly all-hands meeting called FirstThurs, weekly team lunches, and Lunch & Learns., and an annual learning stipend. Unlimited vacation - We believe time away to reflect and explore makes us all more productive, so we expect each employee to take a minimum of ten days of vacation per year. Employees based in the USA also take off all US federal holidays. Employees residing in other countries can choose to follow their local national holidays or US federal holidays.

About us

At Appcues, our mission is to help teams build products their users love. With Appcues, you can create in-product experiences (user onboarding, feature announcements, checklists, and more) without writing any code. We believe it’s the non-technical people who often have the best information about a user’s needs and desires, and we give them the tools to act.

We’re a dynamic group of talented teammates who challenge, trust, and care about each other, their work, and the success story we are writing. Our values are not just words. We live by them.

Appcues is an equal opportunity employer that commits to diversity and inclusion and also celebrates it. We do not discriminate based on race, color, national origin, religion, gender, gender expression, sexual orientation, age, veteran status, disability status, or marital status. We believe that diverse teams foster a more inclusive company culture, build better products, and are more human, humane, and fun.

Salary and compensation

No salary data published by company so we estimated salary based on previous jobs related to Executive, Ops and Customer Support, Marketing jobs that are similar:

$52,500 — $90,000/year

Location

Boston, MA