Introducing Resumonk AI Plan! Leverage AI rewrites & personalized suggestions to create a winning resume. Start your free trial now.

× Close

Published over 2 years ago

customer support exec

Scratchpad is the pioneer and leader of the workspace for revenue teams and we’re looking for genuinely curious Account Executives who strive to put the customer’s needs before their own. Since our users are salespeople, this is a unique opportunity to deeply empathize with their pains and build a collaborative partnership.

You’ll get to wear many hats and one of them is Doctor. Only kidding, but we do prefer you to take a consultative approach to your craft. This means asking tons of thoughtful questions, active listening and being a product expert. Your ultimate goal is to drive revenue growth by demonstrating value and building champions. You’ll have an exciting opportunity to teach revenue teams new ways of working, which can make using Salesforce enjoyable - yes, it’s possible!

As our Scratchpad Sherpa, you’ll be a supportive guide throughout the sales journey. Your success will have a direct impact on our future and the efficiency of revenue teams, are you up for the challenge? If you’re a growth-minded team player who enjoys the balance of delighting customers and being professionally persistent, we’d love to chat with you!

SCRATCHPAD ✨ We genuinely care about creating a delightful product experience that has a meaningful impact on how revenue teams work. We believe salespeople deserve to focus on what matters (selling) instead of suffering from tedious data entry. Based on the incredible customer love we’ve received, we have a fantastic start towards dominating this massive opportunity. Customers aren’t the only ones who recognize our worth, top-tier investors like Accel & Craft Ventures have partnered with us as well.

We’re growing fast and searching for those who align with our values, have strong empathy, and get stuff done. We are a diverse team working fully remote, which means you get to challenge conventional wisdom, think globally, and do your best work all from the comfort of your own home office.

OUR COMMITMENT ❤️ We believe that great ideas can come from anyone and anywhere. As an equal opportunity employer, we interact with respect, kindness, and compassion. We are committed to building a company that embraces and celebrates diversity, equity and inclusion. We’re not afraid to let go of existing beliefs as we learn new information and uncover better ideas. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Diverse teams build better products, offer more unique perspectives and help foster a more inclusive environment for everyone.

Salary and compensation

$16,000 — $160,000/year

Location

Remote, US