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Phone: 999-999-9999
Address: 42, Example Street,
Los Angeles, CA 90001
Website: www.example.com
Email:

Skills

  • MS Office
  • Customer Service
  • Accounting functions
  • Customer Relationship Management
  • Negotiations
  • Travel Arrangements
  • Supply acquisitions
  • Data entry

Languages

Mandarin Chinese

(Limited working proficiency),

English

(Full professional proficiency)

John Cooper

Administrative Assistant

  • Extremely organized, detailed, accurate business professional adept in prioritising work with the ability to manage multiple secretarial project simultaneously
  • Motivated and consistant in organizations capabilities fecilitating streamlined office operations
  • Proven competencies in as an administrator with the skill to foster work environments

Experience

XYZ Limited

Administrative Support

May 2011 to Mar 2012
Liable for administrative support for streamlining smooth office operations.
  • Managed the appointment schedules, meetings and reserving meeting rooms for uninterrupted agenda's
  • Arranged business trips, prepared visa and passport applications assisting the management in their travels
  • Checked invoices, prepared expense reports, order supplies and maintained inventory records, oversee documentations, files, paperwork and created organizational charts
  • Optimized business process, reduced costs by 20% by conducting regular audits
  • Enhanced customer service by immediate follow ups, pro-actively addressing service issues to avert future complications

ABC Industries Limited

Administrative Assistant

May 2012 to Present
Responsible for managing daily office operations, customer queries, time management and keeping the everyday working in office in line.
  • Handled administrative matters including managing calenders and appointments, travel arrangements and screening calls
  • Trained and handled 25 new joinees and processed their paperwork
  • Planned meetings, composed documents, mails, memos along with minutes of the meetings
  • Interacted with the staff of all levels ensuring positive work environment 
  • Enhanced staff development by facilitating trainings and supervising new employees
  • Handled daily filing, records, papers, maintaining company policies and procedures

Education

Boston University

Bachelor of Commerce in Marketing Management

July 2008 to April 2011
Acquired a GPA of 3.8/5 | Orientation Leader | Sports Club Leader | Active participant and volunteer in all college events