| Phone: | (555) 234-7891 |
| Address: | Chicago, IL |
| Website: | https://linkedin.com/in/cordeliablackwood |
| Email: | [email protected] |
Technical Proficiencies
Calendar & Communication Management
- Microsoft Outlook, Google Calendar, Calendly (synchronized across multiple time zones)
- Slack, Microsoft Teams, Zoom (hosted 300+ virtual meetings)
- WhatsApp Business, Signal (secure messaging)
Travel & Event Coordination
- Concur, TripIt Pro, Expensify
- Global Entry/TSA PreCheck processes
- Eventbrite, Cvent (event management)
Document & Data Management
- Microsoft Office Suite (Advanced), Google Workspace
- SharePoint, Dropbox Business, Adobe Acrobat Pro
- Salesforce, HubSpot (maintained 500+ contact database)
- DocuSign, HelloSign (digital signatures)
Awards & Recognition
Excellence in Executive Support Award
Meridian Financial Group
2023
Recognized for implementing innovative calendar management system that increased executive productivity by 30%
Employee of the Quarter
InnovateTech Solutions
Q4 2020
Selected from 150+ employees for exceptional client relationship management during product launch
Perfect Attendance & Reliability Award
2019, 2021, 2022
Demonstrated unwavering commitment and dependability over multiple years
Cordelia Blackwood
Personal Assistant
- Personal Assistant with 6 years supporting C-level executives in finance and technology sectors
- Managed complex international travel arrangements across 12 countries, achieving 98% on-time arrival rate
- Coordinated executive calendars across 4 time zones, reducing scheduling conflicts by 90%
- Implemented digital filing system that decreased document retrieval time by 65%
- Orchestrated 75+ high-stakes meetings and events, including board presentations and client dinners
- Maintained absolute discretion while handling confidential merger negotiations and strategic planning
Work Experience
Meridian Financial Group
Senior Personal Assistant to CEO
2021-2024
- Orchestrated complex calendar management for CEO overseeing 800+ employees, reducing scheduling conflicts by 90%
- Coordinated international travel arrangements across 12 countries, achieving 98% on-time arrival rate and reducing travel costs by 22%
- Managed confidential correspondence with board members, regulatory bodies, and Fortune 500 clients
- Streamlined meeting preparation process, saving 8 hours weekly through digital briefing packets and automated agenda distribution
- Developed comprehensive travel preference profiles, reducing last-minute arrangements by 85%
- Created quarterly relationship mapping system to track 300+ important contacts, resulting in zero missed key dates or anniversaries
- Coordinated 25+ board meetings and shareholder events with flawless execution
InnovateTech Solutions
Personal Assistant to Chief Technology Officer
2019-2021
- Supported CTO in fast-paced technology environment, managing schedules across 5 time zones
- Coordinated 40+ product launch events and technical conferences, managing budgets up to $150,000
- Implemented proactive calendar blocking for focused work time, increasing executive productivity by 30%
- Managed vendor relationships for office operations, negotiating contracts that saved 18% annually
- Created standardized meeting templates and protocols adopted company-wide
- Handled sensitive intellectual property documentation with absolute confidentiality
Pinnacle Consulting Group
Executive Administrative Assistant
2017-2019
- Provided administrative support to 3 senior partners in management consulting firm
- Coordinated client presentations and proposal meetings, contributing to 95% client retention rate
- Managed expense reporting with 100% accuracy over 2-year period
- Developed client communication protocols that improved response time by 40%
- Organized quarterly partner retreats for 15+ executives, managing all logistics and accommodations
Core Competencies
Confidential Information Management
Cross-Cultural Communication
Crisis Management & Problem Solving
Vendor Negotiation & Relationship Management
Budget Management & Cost Control
Protocol & Business Etiquette
Anticipatory Planning & Risk Assessment
Stakeholder Relationship Management
Education & Professional Development
Northwestern University
Bachelor of Arts in Business Communications
2017
- Relevant Coursework: Business Writing, Organizational Psychology, Public Relations
- Dean's List: Fall 2016, Spring 2017
Certifications
Certified Administrative Professional (CAP)
International Association of Administrative Professionals
2022
Advanced Microsoft Office Suite Certification
2023
Project Management Fundamentals
PMI
2023
Executive Protocol & Business Etiquette
American Management Association
2023
Advanced Time Management for Administrative Professionals
Coursera
2022
Confidentiality & Data Protection in Executive Support
LinkedIn Learning
2022
Professional Contributions
Created Comprehensive Executive Travel Manual
2023
Developed 25-page guide adopted across organization, reducing travel planning time by 50%
Designed Crisis Communication Protocol
2022
Established emergency contact procedures used during COVID-19 transition to remote work
Contributor to IAAP Professional Development Blog
2022-2024
Published 8 articles on executive support best practices and digital organization tools