Office Manager with 7+ years streamlining operations for mid-size companies ranging from 40-120 employees across technology and professional services sectors
Reduced operational costs by 28% while implementing digital workflow systems that saved 20 hours weekly in administrative tasks
Successfully managed hybrid office operations during company transitions, coordinating equipment deployment to 45 remote employees with 98% satisfaction rate
Expert in budget oversight with proven track record of managing $150K+ annual operational budgets while negotiating vendor contracts that saved $25,000 annually
Work Experience
TechForward Solutions
Office Manager
March 2021 - Present
Managed hybrid office operations for 85-person software development company, reducing average response time to employee requests from 4 hours to 45 minutes
Negotiated contracts with 12 vendors to reduce supply and service costs by $18,000 annually while improving service quality standards
Coordinated complex calendars for 6 executives across 3 time zones, achieving 99% meeting efficiency with zero scheduling conflicts over 30 months
Implemented Envoy visitor management system and Office 365 workflow automation, reducing front desk processing time by 60%
Led office relocation project for 85 employees, completing move 10 days ahead of schedule and $5,000 under budget
Managed annual operational budget of $175,000, consistently staying within 2% of allocated funds while expanding office capacity by 25%
Mountain Peak Consulting
Administrative Operations Coordinator
June 2018 - February 2021
Coordinated office operations for 45-person management consulting firm, supporting 8 partners and 37 consultants
Developed comprehensive office procedures manual adopted company-wide, reducing new employee onboarding time by 40%
Managed multi-line phone system and client communications, maintaining 96% first-call resolution rate
Organized quarterly client events for 150+ attendees, managing logistics, catering, and vendor coordination within $15,000 budgets
Implemented digital filing system that reduced document retrieval time by 75% and eliminated paper storage costs of $3,000 annually
Denver Legal Associates
Administrative Assistant
August 2016 - May 2018
Supported 12 attorneys in fast-paced legal environment, managing case files and court scheduling for 200+ active cases
Maintained confidential client information in compliance with legal industry standards and firm protocols
Coordinated travel arrangements and expense reporting for partners, processing $50,000+ in monthly travel expenses
Managed reception duties for high-volume law firm, handling 100+ daily calls and client interactions
Skills
Office Technology: Microsoft Office Suite (Advanced Excel including VLOOKUPs and pivot tables), Google Workspace Administration, Office 365 Administration, SharePoint Management
Communication Platforms: Slack, Microsoft Teams, Zoom (including Webinar hosting for 200+ participants), Cisco Phone Systems
Operations Software: Concur Expense Management, ADP Workforce Now, Envoy Visitor Management, ServiceNow IT Service Management
Financial Systems: QuickBooks Pro, SAP Concur, Purchase Order processing systems, Budget tracking and reporting