Nicole Dias

Acting as the primary medical assistant for three pediatricians, catering to a bustling practice focused on children aged 2-15. Responsible for inventory management and clinical coordination, consistently ensuring top-tier patient care and seamless daily operations.

 Key Contributions

• In the chief administrator's absence, adeptly managed fiscal responsibilities. 
• Skillfully executed administrative tasks, including answering calls, scheduling appointments, maintaining medical records, processing patients, and overseeing billing and bookkeeping. 
• Ensured rigorous cleanliness, hygiene, and upkeep of all facilities and equipment. 
• Put stringent quality assurance protocols into action, adhering to HIPAA, CLIA, and OSHA regulations. 
• Handled emergencies effectively, preventing potential issues while providing a reassuring presence to alleviate patient anxiety. 
• Gained comprehensive training in collecting laboratory samples and handling documentation. Safely administered medications and injections under guidance.