Ava Johnson

Luxury Retail Specialist
Phone: (123) 456-7890
Address: 123 Elegance Street, Luxe City, LUX 12345
LinkedIn: linkedin.com/in/avajohnson
Email:

A seasoned luxury retail professional with 5+ years of experience, adept at cultivating bespoke shopping experiences for a high-end clientele. Distinguished by my in-depth product knowledge, brand representation acumen, and commitment to exceeding sales goals. Eager to leverage my expertise at a world-class luxury establishment.

Experience

Luxe Brand Boutiques, Luxe City

Lead Luxury Sales Associate

June 2019 - Present
  • Enhanced overall sales by 25% through targeted client engagements and personalized service.
  • Orchestrated and led brand representation at three international luxury expos, cementing brand loyalty.
  • Pioneered the coordination of exclusive in-store VIP events, leading to a 40% increase in repeat business.
  • Regularly liaised with global clients, enriching relationships and maximizing sales opportunities.
  • Led training initiatives for new team members, emphasizing luxury sales techniques and brand values.

Elite Couture House, Luxe City

Sales Executive

January 2017 - May 2019
  • Assisted clients with tailored luxury fashion recommendations, supporting a 15% YoY sales growth.
  • Contributed to visual merchandising, resulting in a 20% increase in store visits.
  • Supported the launch of three new luxury collections with positive feedback.

Education

Luxe University, Luxe City

Bachelor of Arts in Fashion Merchandising

Graduated - 2016

Certifications

  • Luxury Brand Ambassador Program, Global Luxury Institute, 2019
  • Premium Customer Service Excellence Training, 2018

Skills

  • Client relations
  • Familiarity with luxury brands
  • Trend monitoring
  • Sales techniques
  • Team collaboration
  • Visual display basics
  • Cross-cultural interaction
  • Inventory management
  • Language skills

Internship Projects

  1. Inventory Analysis | Elite Couture House, Spring 2017

    • Assisted in auditing store stock, reducing mismanaged items by 10%.
    • Suggested effective storage techniques, later adopted.

  2. Customer Feedback Initiative | Elite Couture House, Summer 2017

    • Helped design a feedback survey, gathering 500+ responses.
    • Feedback led to improved in-store shopping experiences.

  3. Digital Catalog Creation | Elite Couture House, Fall 2017

    • Aided in creating an online winter collection catalog.
    • Boosted web traffic by 20%.

Awards & Recognition

  • Awarded "Luxe Retailer of the Year" by Luxe Brand Boutiques in 2020 for outstanding performance and innovation.
  • Received the "Outstanding Sales Achiever" accolade from Elite Couture House in 2018 for exemplary sales dedication.

Languages

English

(Fluent),

French

(Conversational),

Spanish

(Beginner)

Personal Interests

  • Collecting handbags.
  • Enjoying local fashion shows.
  • Exploring different travel spots.