Marcus Thompson

Chief Operating Officer
Phone: (555) 847-2193
Address: Chicago, IL
Website: https://linkedin.com/in/marcusthompson
Email:
  • Transformational operations executive who scaled a $750M manufacturing division to $1.8B in 5 years while improving EBITDA margins from 14% to 28%
  • Led post-merger integration of 4 acquisitions totaling $1.2B in value, achieving 95% retention of key talent and delivering $180M in synergies
  • Pioneered digital transformation across 8 global facilities, implementing predictive analytics that reduced unplanned downtime by 65% and generated $45M in annual savings
  • Built high-performance operations teams across 12 countries, promoting 18 internal candidates to director roles while maintaining 97% retention of top performers

Core Competencies

Operational Excellence

Lean Six Sigma Master Black Belt | Toyota Production System | OEE Optimization | Continuous Improvement Culture Design

Digital Transformation

SAP S/4HANA Implementation | Predictive Maintenance Systems | RPA Deployment | IoT Integration

Strategic Leadership

Post-Merger Integration ($1B+ deals) | Turnaround Management | Cross-Cultural Team Leadership (12 countries) | Board Reporting

Professional Experience

GlobalTech Manufacturing Corp

Chief Operating Officer

2020-2024
• Transformed underperforming global operations network from 71% OEE to 94% OEE across 8 facilities in North America and Europe, generating $125M in additional capacity without capital investment • Led enterprise-wide digital transformation initiative, implementing AI-driven predictive maintenance and real-time analytics dashboard that reduced operational costs by 34% and improved customer fill rates from 92% to 99.6% • Orchestrated seamless integration of two strategic acquisitions ($800M combined value), consolidating operations within 18 months while maintaining 99.2% customer satisfaction and achieving $95M in annual synergies • Presented quarterly operations reviews to Board of Directors, securing approval for $350M capital investment program that delivered 4.1x ROI and positioned company for international expansion • Navigated COVID-19 operational disruptions by implementing agile manufacturing protocols, maintaining 98% production capacity while ensuring zero workplace transmission incidents across all facilities

American Industrial Solutions

Senior Vice President of Operations

2016-2020
• Redesigned end-to-end supply chain operations across North American facilities, reducing lead times by 45% and inventory carrying costs by $67M annually while improving on-time delivery from 89% to 99.4% • Spearheaded operational turnaround of struggling $400M division, implementing lean manufacturing principles that improved productivity by 52% and returned division to profitability within 14 months • Built and mentored cross-functional operations leadership team, establishing succession planning program that promoted 12 high-potential managers to senior roles and reduced external hiring by 60% • Led operational due diligence for 3 strategic acquisitions, presenting findings directly to Board Investment Committee and supporting $600M in successful transactions

Precision Components Inc

Vice President of Manufacturing Operations

2012-2016
• Transformed manufacturing operations across 5 facilities, implementing Six Sigma methodologies that reduced defect rates by 78% and improved customer quality ratings from 3.2 to 4.8 out of 5.0 • Pioneered implementation of Industry 4.0 technologies, deploying IoT sensors and machine learning algorithms that increased equipment effectiveness by 41% and reduced maintenance costs by $23M annually • Managed $180M annual operations budget while leading team of 650+ employees across multiple shifts, achieving 96% employee satisfaction scores and industry-leading safety performance • Established strategic partnership with key suppliers, negotiating long-term contracts that reduced material costs by 18% while improving supply chain resilience and reducing stockout incidents by 89%

Advanced Manufacturing Group

Director of Operations

2008-2012
• Launched greenfield manufacturing facility in Mexico, managing $85M startup budget and achieving full production capacity 3 months ahead of schedule while maintaining zero safety incidents • Implemented comprehensive quality management system achieving ISO 9001:2015 certification and reducing customer complaints by 67% within first year of operation • Developed and executed operational excellence program that improved overall equipment effectiveness from 68% to 87% while reducing operational expenses by $12M annually

Board Positions and Advisory Roles

Board Member

Manufacturing Excellence Foundation

2021-Present

Advisory Board Member

TechStart Accelerator (Industrial IoT Focus)

2019-Present

Operations Committee Chair

National Manufacturing Association

2018-2022

Education

Northwestern Kellogg School of Management

Master of Business Administration

2007
• Concentration: Operations & Strategic Management • Executive Leadership Fellow

University of Michigan

Bachelor of Science in Industrial Engineering

2001
• Magna Cum Laude

Harvard Business School

Advanced Management Program

2018
Executive Education

MIT Sloan Executive Education

Digital Transformation Leadership Certificate

2020
Executive Education

INSEAD

Global Supply Chain Management

2019
Executive Education

Executive Certifications

Certified Lean Six Sigma Master Black Belt

ASQ

2015

Certified Director (CDir)

Institute of Directors

2021

Awards and Recognition

Operations Executive of the Year

Manufacturing Leadership Council

2022
Recognized for implementing AI-driven operational excellence program that delivered $180M in cost savings

Supply Chain Innovation Award

Industry Week

2021
Led digital transformation initiative reducing supply chain costs by 28% while improving resilience

Operational Excellence Leader

National Association of Manufacturers

2019
Honored for developing sustainable manufacturing practices adopted industry-wide

CEO's Circle Award for Transformational Leadership

GlobalTech Manufacturing

2023
Selected from 200+ executives for leading successful post-merger integration

Chairman's Award for Innovation

American Industrial Solutions

2018
Developed operational framework adopted across all business units

Publications and Speaking

Digital Transformation in Manufacturing: A Practical Roadmap

Harvard Business Review

March 2022
Published article on digital transformation strategies

Building Operational Resilience in Global Supply Chains

MIT Sloan Management Review

September 2021
Published article on supply chain resilience

The Future of Smart Manufacturing

Manufacturing Leadership Summit

2023
Keynote Speaker

Industry 4.0 Implementation Strategies

World Economic Forum

2022
Panel Expert

Professional Affiliations

Member

Manufacturing Leadership Council

Executive Committee, 2020-Present

Fellow

American Society for Quality

Member

Council of Supply Chain Management Professionals