Veronica Hartwell

Registered Nurse, BSN, ACLS
Phone: (555) 847-2193
Address: Portland, OR 97205
Website: https://vhartwell-rn.com
Email:
Registered Nurse with 6+ years of progressive acute care experience, including 20 months functioning in charge capacity on a 38-bed medical-surgical unit. Proven ability to manage complex patient assignments, coordinate interdisciplinary care, and maintain unit operations during high-census periods while supporting frontline staff. Skilled in staff delegation, conflict resolution, and quality improvement initiatives. Recognized for clinical excellence and leadership readiness in fast-paced hospital environments.

Licensure & Certifications

Registered Nurse License

Oregon Board of Nursing

Active through December 2025

Advanced Cardiac Life Support (ACLS)

American Heart Association

Current through August 2025

Basic Life Support (BLS)

American Heart Association

Current through June 2025

Certified Medical-Surgical Registered Nurse (CMSRN)

Medical-Surgical Nursing Certification Board

Obtained March 2022

Professional Experience

Providence Regional Medical Center

Registered Nurse | Medical-Surgical Unit

March 2019 – Present
  • Serve as charge nurse 8-12 shifts per month during evening and night shifts, managing unit assignments for 9-11 nursing staff, coordinating admissions and discharges, and serving as primary liaison with physicians and ancillary departments on 38-bed medical-surgical unit with average 82% occupancy
  • Manage care for 5-6 acute patients per shift with diverse diagnoses including post-surgical complications, diabetes management, respiratory disorders, and cardiac conditions while maintaining quality metrics and serving as resource nurse for less experienced staff
  • Selected as relief charge nurse based on demonstrated clinical expertise and leadership potential; oversee unit operations including staff assignments, resource allocation, conflict resolution, and coordination with emergency department for admissions during high-census periods
  • Contributed to unit's achievement of zero hospital-acquired pressure injuries over 14-month period through diligent skin assessments, implementation of turning protocols, and staff education on prevention strategies
  • Precepted 7 new graduate nurses and 4 experienced nurses through orientation process, with 100% retention and successful transition to independent practice; developed structured orientation checklist adopted unit-wide
  • Participated in unit-based quality improvement initiative targeting medication administration errors, contributing to development of double-check protocols and staff education that resulted in 42% reduction in errors over eight-month period
  • Consistently assigned to highest-acuity patients due to demonstrated competency in managing complex conditions including sepsis, post-operative complications, multi-system disorders, and end-of-life care
  • Recognized by unit leadership for early identification of patient deterioration, resulting in four rapid response activations that prevented ICU transfers through timely intervention and clinical judgment
  • Serve as primary liaison between nursing staff and hospitalist team during evening shifts, facilitating communication regarding patient status changes, new orders, and discharge planning for average of 32-36 patients

Legacy Emanuel Medical Center

Registered Nurse | Telemetry Unit

June 2017 – March 2019
  • Provided direct patient care for 4-5 telemetry patients per shift on 28-bed cardiac monitoring unit, managing patients with acute myocardial infarction, heart failure exacerbations, arrhythmias, and post-cardiac catheterization care
  • Interpreted cardiac rhythms and telemetry data, identifying critical changes and notifying physicians of concerning findings including new-onset atrial fibrillation, ventricular arrhythmias, and ST-segment changes
  • Collaborated with cardiology team to implement evidence-based protocols for heart failure management, contributing to 15% reduction in 30-day readmission rates over 12-month period
  • Served on unit safety committee, participating in root cause analysis of medication errors and falls, and implementing corrective action plans to prevent recurrence
  • Mentored three new graduate nurses informally during their first year of practice, providing clinical guidance and emotional support during challenging patient situations
  • Maintained 98% compliance with documentation standards and core measures for cardiac patients including timely administration of aspirin, beta-blockers, and ACE inhibitors

Oregon Health & Science University Hospital

Graduate Nurse Resident | Medical-Surgical Unit

July 2016 – June 2017
  • Completed 12-month nurse residency program on 32-bed medical-surgical unit, transitioning from new graduate to independent practitioner under structured mentorship and progressive responsibility model
  • Developed competency in care of diverse patient populations including orthopedic surgery, general surgery, oncology, and complex medical conditions
  • Participated in monthly evidence-based practice journal clubs and unit-based education sessions on topics including pain management, wound care, and infection prevention
  • Achieved independent practice status three weeks ahead of standard residency timeline due to demonstrated clinical competency and critical thinking skills

Education

Oregon Health & Science University School of Nursing

Bachelor of Science in Nursing (BSN)

June 2016
Graduated Cum Laude

Professional Development

Leadership Development Program for Emerging Nurse Leaders

Providence Regional Medical Center

May 2023
Completed May 2023

Crucial Conversations for Healthcare Professionals

VitalSmarts Training

September 2022
Completed September 2022

ACLS Instructor Certification

American Heart Association

January 2023
Obtained January 2023

Sepsis Recognition and Management Certificate Program

March 2021
Completed March 2021

Professional Contributions

Poster Presentation: "Reducing Medication Administration Errors Through Enhanced Double-Check Protocols"

Oregon Nurses Association Annual Conference

October 2023
Co-presented quality improvement project results with unit leadership team

Unit Shared Governance Council Member

Providence Regional Medical Center

January 2021 – Present
Participate in monthly meetings addressing unit policies, staff concerns, and quality initiatives; served on subcommittee that revised unit scheduling practices to improve work-life balance

Hospital Safety Committee Member

Providence Regional Medical Center

June 2022 – Present
Review incident reports, participate in root cause analysis, and develop action plans to prevent patient safety events including falls, medication errors, and hospital-acquired infections

Professional Affiliations

Oregon Nurses Association

2017
Member since 2017

Academy of Medical-Surgical Nurses

2019
Member since 2019

American Nurses Association

2016
Member since 2016

Awards & Recognition

DAISY Award for Extraordinary Nurses

Providence Regional Medical Center

April 2023
Recognized for compassionate family communication and clinical excellence during complex end-of-life care situation involving multi-generational family with conflicting goals of care

Preceptor Excellence Award

Providence Regional Medical Center

December 2022
Selected by new graduate nurses for outstanding mentorship, clinical teaching, and support during orientation period

Employee of the Quarter

Providence Regional Medical Center

Q2 2021
Awarded for consistent demonstration of clinical excellence, teamwork, and leadership during COVID-19 surge period with critical staffing shortages

Skills

Clinical Expertise

  • Advanced Cardiac Life Support (ACLS)
  • Telemetry monitoring and cardiac rhythm interpretation
  • Central line care and PICC line maintenance
  • Complex wound management and wound VAC therapy
  • Pain assessment and multimodal pain management
  • IV therapy and difficult venous access
  • Post-operative care across surgical specialties
  • Medication administration and reconciliation
  • Diabetes management and insulin titration
  • End-of-life care and palliative care principles

Leadership & Operational Skills

  • Staff assignment and delegation based on acuity and competency
  • Patient flow and bed management coordination
  • Shift coordination and interdepartmental communication
  • Resource allocation and supply management
  • Conflict resolution and difficult conversation navigation
  • Precepting, mentoring, and staff development
  • Quality assurance and safety monitoring
  • Crisis management and rapid response coordination
  • Time management and prioritization under pressure

Communication & Interpersonal Skills

  • Interdisciplinary collaboration with physicians, therapists, and case management
  • Physician-nurse communication and partnership
  • Patient and family advocacy and education
  • Team building and morale support during challenging shifts
  • Cultural competency with diverse patient populations
  • Teaching and clinical instruction

Technology & Systems

  • Epic EHR (Inpatient, ADT, Medication Administration modules)
  • Cerner PowerChart (previous facility)
  • Vocera communication systems
  • Bed tracking and patient placement software
  • Documentation auditing and compliance monitoring