Samantha Turner

Administrative Assistant

Phone: (123) 456-7890
Address: New York City, NY
Linkedin: www.linkedin.com/in/samantha_turner
Email:

Professional Profile

Seasoned Administrative Assistant with over 5 years of expertise in orchestrating office operations, streamlining processes, and liaising effectively with diverse stakeholders. Recognized for driving efficiency and optimizing team productivity.

Skills

MS Office | Customer Service | Accounting functions | Customer Relationship Management | Negotiations | Travel Arrangements | Supply acquisitions | Data entry | Event Planning | Office Management

Experience

June 2020 - Present

Goldman & Partners, New York City, NY

Senior Administrative Assistant

Responsible for managing daily office operations, customer queries, time management, and keeping the everyday work in the office in line.
  • Managed administrative tasks, including calendar coordination, travel logistics, and call vetting.
  • Onboarded and processed documentation for 25 new team members.
  • Organized meetings, drafted documents, emails, memos, and recorded meeting minutes.
  • Engaged with staff across hierarchies, fostering a positive work environment.
  • Championed staff growth by conducting training and mentoring new hires.
  • Organized and updated daily files, records, and company protocols.
  • Oversaw office supplies inventory, executed accounting tasks, and processed invoices.
April 2018 - May 2020

Robertson Corp., New York City, NY

Administrative Support

Liable for administrative support for streamlining smooth office operations.
  • Managed the appointment schedules, meetings and reserving meeting rooms for uninterrupted agenda's
  • Arranged business trips, prepared visa and passport applications assisting the management in their travels
  • Checked invoices, prepared expense reports, order supplies and maintained inventory records, oversee documentations, files, paperwork and created organizational charts
  • Optimized business process, reduced costs by 20% by conducting regular audits
  • Enhanced customer service by immediate follow ups, pro-actively addressing service issues to avert future complications

Education

2018

City University of New York, New York City, NY

Bachelor of Business Administration

Acquired a GPA of 3.8/5 | Orientation Leader | Sports Club Leader | Active participant and volunteer in all college events

Certifications

  • Certified Administrative Professional (CAP)
  • Microsoft Office Specialist (MOS)

Languages

English

(Full professional proficiency),

Mandarin Chinese

(Limited working proficiency)

Honors

  • Employee of the Month, Goldman & Partners, November 2021
  • Excellence in Customer Service Award, Robertson Corp., December 2019

Professional Affiliations

  • Elite Member, International Association of Administrative Professionals (IAAP)
  • Active Participant, American Society of Administrative Professionals (ASAP)

Areas of Interest

  • Contemporary Literature
  • Digital Organizational Tools
  • Community Volunteering