| Phone: | 226-338-3778 |
| Address: |
216 Folkstone Place, Kitchener, ON N2E-2W4 |
| Email: | [email protected] |
Knowledge, along with a high level of drive, have pushed me through a path of constant successes, consistently achieving high satisfaction rates and improving on my skills base.
I have been through various roles of leadership, always striving to be a model employee, and making myself available to those around me and assuring I have a positive impact, while leaving my mark.
Providing curriculum delivery, hands on instruction and theoretical instruction in the networking and technology program.
Assessing student's knowledge and providing an environment of learning conducive to students varying levels of ability.
Assuring students are comfortable and engaged by daily lessons while providing knowledge on a vast array of subjects and technologies.
Assessing, diagnosing and troubleshooting networking, communications, desktop and printer issues for clients.
Consulting with clients and providing solutions for networking, communications and line of business technology.
Providing clients with system and network installation, migration and/or upgrades Managing infrastructure, network and communication technologies for clients.
Reporting regularly on network and infrastructure integrity, security and stability and providing change documentation as required for upgrades and continuation of services.
Diagnosing difficulties which may impede on a student's ability to fully comprehend core competencies within the Networking program, and aiding them in overcoming these difficulties.
Providing one on one learning sessions, lectures or developing hands on lessons to instill the skills required to succeed in the Networking program.
Responsible for Network Administration and Maintenance, Website SEO, Front Desk/Customer Service Management and daily monitoring of social media such as Facebook, Twitter, Myspace and FlickR.
Responsible for putting corporate websites within the top 5 listings on Google and Bing on various specific and broad search terms, and taking the average site visitor time from 30 seconds to 2.5 minutes and increasing package sales.
Offering support for the kitchener campus of TriOS college - Supporting hardware, software and network connectivity issues.
Acting as the liaison between the IT staff and the staff/students as well as assisting where needed with the day to day business of the campus.
Prepared lessons, notes, taught oral English at various levels focussing on improvement of grammar for both conversational use and exam preparation Instilled critical as well as subjective thinking, cultural understanding and quickly diagnosed difficulties which may impede students’ ability to learn and comprehend various concepts in English study.
Acted as the liaison between foreign teachers/school authorities to resolve issues surrounding classroom teaching, discipline and lifestyles of foreign teachers which includes - language/cultural barriers, translation, and difficulties in day to day life
Trained/monitored foreign teachers for Kang Jie Senior/Junior Middle schools and assisted with issues that arose both on personal and career levels.
Planned/prepared lessons for classes which included students of various English levels, speaking abilities ranging from middle and high school level students Listened, problem solved and assisted students in improving speaking, reading and writing skills- both grammatically and colloquially correct English.
Tested/graded students during exam periods to assess their abilities and motivated students to build their confidence to encourage English fluency.
Assisted with writing/creating voice recordings for Yuncheng County to be used for listening tests and exams.
Helped colleagues through one on one coaching as well as lecturing students/faculty in groups ranging from 20-200 within surrounding cities and counties
Developed efficient/accurate data entry skills while speaking with clients in a fast paced pressurized call centre environment.
Maintained great customer service relationships as the primary contact for several medium to large sized corporate clients; working with specific account managers to handle “difficult” clients and successfully worked both independently and as a team member in a multifaceted environment.
Built an acute ability to use numerous computer applications simultaneously, with the capacity to adapt to various schedules Gained exceptional knowledge in recognizing, analyzing and solving problems, as well as developed a strong ability to multitask
Skilled Trainer, Documentation, Troubleshooting, Innovative Problem Solver, Intercultural Communication, Telephone Skills, Telephone Support, Creative Concept Development, Diplomacy, Microsoft Operating Systems, Servers, Virtualization, Social Media, Social Media Marketing, Drupal, Joomla, Wordpress, Public Speaking, Team Building, Team Motivator, Team Leadership, Cultural Awareness, Cultural Diversity, Software Documentation
Graduated with honours, completing a well rounded course in technology and networking, including courses in Microsoft Client and Server operating systems, Active Directory, SQL, Exchange, Linux, Virtualization, Powershell Scripting.
Graduated with honours, completing an 18 month course including subjects such as HTML, JavaScript, PHP, Sharepoint, Flash, Objective C, C++, C#, JQuery, Android and iPhone Development, .Net and Windows application development.
3 days
50
Have a Resumonk account with email and password login?